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Classic client administration

Classic (E10)

The smart client is a Windows application installed on each PC (or run from a shared install). Most administration happens on the server and is the same whichever client people use, but a handful of jobs only exist because there’s a desktop client: installing and updating it, its local configuration file, its local cache, and the errors that come from a damaged profile.

Page What it covers
Installing the smart client Downloading and running the installer, shortcuts, the MES shortcut, copying an install, removing it
Client settings The .sysconfig file, sign-in mode, menu style, Kinetic versus Classic forms, desktop pop-ups from the System Monitor
Classic client troubleshooting Clearing the client cache, the LogonDialog constructor error, “An item with the same key has already been added”

For the difference between the two clients and what they share, see Kinetic vs Classic.